Viral Digital Labs presents

AI EXPRESS

Build. Automate. Evaluate. Deploy.

A 16-week practical program for AI-powered business, sales, marketing, recruitment, operations and automation. Minimal theory. Maximum practical implementation.

Reserve your seat See the 16 weeks
Weeks 1–6
Foundations
Weeks 7–12
Implementation
Weeks 13–16
Launch & earn
R&D
Ongoing

Learn AI → Build AI systems → Evaluate AI → Deploy AI → Earn with AI

Built by a revenue leader, not a lecture hall.

Viral Digital Labs is an AI revenue transformation and GTM engineering consultancy, built by Abhishek "Sharanjee" Sharan after 25+ years in enterprise software sales, including a long run as AVP Sales, North America at Newgen Software. AI Express teaches the same systems VDL builds for founders and revenue leaders.

25+years of enterprise sales leadership
16weeks, then ongoing R&D
21practical AI applications
11capstone options

Who can use AI Express?

If your income depends on getting work done or getting someone to say yes, this program is built for you.

Sales professionals

Build AI-powered prospecting, research and sales systems.

Digital marketers

Build AI-powered content, advertising and funnel systems.

Agency owners

Turn AI workflows into productized services.

Founders & consultants

Build AI systems around your own business.

Students & career switchers

Develop practical AI automation and agent-building skills.

Recruiters & RPO

Build AI sourcing, screening and recruitment workflows.

Operations & finance

Automate documents, reporting, analysis and repetitive work.

Freelancers

Turn AI systems into client services.

From prompt user to AI system builder.

Most AI courses teach Prompt → Answer. AI Express teaches the full path from a business problem to a monitored production system.

Business problem→ Data→ AI model→ Agent→ Tools→ Automation→ JEV→ EVAL→ Human approval→ Business action→ Monitoring→ Improvement

Learn

  • LLMs and prompting
  • AI research
  • Agents and voice AI
  • Automation, RAG, APIs
  • AI evaluation

Build

  • Business workflows
  • Agents and automations
  • Dashboards
  • Knowledge systems

Test

  • AI EVAL and JEV
  • Accuracy, groundedness
  • Reliability, safety
  • Cost, latency

Deploy

  • Human approval
  • CRM, email, WhatsApp
  • Web and APIs
  • Business systems

Sell

  • Freelance projects
  • Productized services
  • Retainers and consulting
  • Fractional AI ops, agency

The 6-pillar framework: the complete AI business stack.

AI work

Research, analysis, content, documents and productivity.

AI agents

Agents, RAG, tools, APIs and decision workflows.

AI automation

Make, CRM, email, WhatsApp, voice, databases and APIs.

AI EVAL + JEV

Testing, judging, validation, scoring, monitoring and improvement.

AI business applications

Sales, marketing, recruitment, finance, support, research and operations.

AI deployment

Human-in-the-loop, security, governance, monitoring, SOPs and client delivery.

21 practical AI applications

You won't build all of them as production systems. You pick the ones that fit your career, industry or business.

01AI lead generation agent
02AI sales copilot
03AI customer support agent
04AI WhatsApp sales agent
05AI recruitment agent
06AI CV screening agent
07AI interview evaluation agent
08AI RFP/proposal agent
09AI tender intelligence agent
10AI competitor intelligence agent
11AI market research agent
12AI content repurposing agent
13AI SEO/GEO agent
14AI CRM hygiene agent
15AI sales call intelligence agent
16AI invoice/AP agent
17AI CFO assistant
18AI knowledge assistant
19AI executive copilot
20AI agent evaluation system
21AI voice bot (inbound & outbound)

How a business AI agent works.

Eight layers, from the moment an input arrives to the moment an approved action reaches your systems.

1Input

Form, chat, voice call, email, spreadsheet, document, API

2Brain

LLM, instructions, reasoning, structured outputs

3Knowledge

Business documents, FAQs, product info, RAG, databases

4Research

Web, company and market research, intent signals

5Tools

CRM, email, Sheets, databases, APIs, WhatsApp, ad platforms

6Agent logic

Routing, scoring, tool selection, retries, approvals

7JEV + EVAL

Judge, evaluate, validate, score, monitor

8Action

Update CRM, send, report, create tasks, escalate, request approval

Don't just build AI. Prove that it works.

Every production AI system needs evaluation. AI Express adds JEV (Judge, Evaluate, Validate) as the quality-control loop on everything students build.

Accuracy

Is the answer correct?

Relevance

Did it answer the actual question?

Completeness

Did it miss important information?

Groundedness

Is it supported by evidence?

Instruction following

Did it follow the workflow?

Consistency

Reliable across similar inputs?

Tool accuracy

Right tool, used correctly?

Safety

No unauthorized or unsafe actions?

Cost

How expensive is each run?

Latency

How quickly does it respond?

The JEV control loop

  1. Generate. AI creates the output.
  2. Judge. A second layer asks: is it correct, relevant, complete, grounded, and did it follow instructions?
  3. Evaluate. The output receives measurable scores.
  4. Validate. Checked against rules, source data, expected answers, business requirements and human approval.
  5. Action. Only approved outputs move into external systems.
  6. Learn. Failures become new test cases.

Example: lead qualification agent

Input: company, industry, size, role and hiring signal. Expected: US SaaS, over 200 employees, relevant technology, active hiring signal.

Fit9/10
Intent8/10
Evidence9/10
Groundedness10/10
Result: PASS

AI EVAL lab

Build a 100–500 input test dataset. Each row holds the input, expected behaviour, reference answer, criteria, actual output, score, pass/fail and error category.

Agent testing lab

Break intentionally imperfect systems: hallucinations, wrong tools, poor retrieval, prompt injection, data leakage, excessive API calls, poor escalation. Detect → diagnose → fix → re-test → document.

What you hand over

An AI Agent Quality Report, plus JEV rules and an evaluation dataset for every major project.

17 business AI engines you'll build.

Pick an engine to see the workflow and what it produces. Every one runs through JEV and a human checkpoint before it touches a customer.

AI Lead Generation Engine

From target market to qualified opportunity.

Define ICP→ Find accounts→ Identify decision-makers→ Enrich data→ Find intent signals→ Score fit + intent + contactability→ Personalized outreach→ JEV checks quality→ Human approval→ Send and track→ CRM update→ Evaluate results

You ship

  • ICP scorecard
  • 100-account database
  • Lead scoring model
  • Top 20 prospects with evidence links

EVAL

  • ICP accuracy
  • Intent accuracy
  • Contact accuracy
  • Evidence quality
AI Express lead generation pipeline: high-intent search, identify companies, find decision makers, enrich and qualify, personalized outreach, track and book meetings

Production AI you can trust.

If you can't measure it, you can't operate it. Students learn observability, security, governance and where humans stay in control.

Business metrics

  • Conversion and leads
  • Revenue and resolution
  • Appointments and applications
  • Cost savings

AI metrics

  • Accuracy and groundedness
  • Hallucination rate
  • Tool success and failure rate
  • Latency, token usage, cost

Operational metrics

  • Errors and retries
  • Escalations
  • Human approvals
  • API failures

Governance framework

Risks covered: prompt injection, data leakage, unauthorized tool use, incorrect permissions, cross-customer leakage, sensitive data exposure, unsafe automation and incorrect external actions.

Who

Who can use the agent?

What

What data can it access?

Which tools

What actions can it perform?

When

When does it need approval?

How

How is every action logged?

AI should

Research, extract, classify, summarize, score, draft, recommend and detect anomalies.

Humans control

Sensitive decisions, external commitments, financial approvals, hiring decisions, legal interpretation, high-risk communication and irreversible actions.

AI → JEV → Human → Action

The 16-week program, week by week.

Select a week to see what you learn and what you ship.

Phase 1 · Foundations

Week 1: AI for work

Prompt patterns, structured outputs, fact checking, task decomposition, AI workbench, agent specifications.

You build

  • Meeting-summary workflow
  • Proposal generator
  • Personal AI knowledge base
  • Agent specification

Week 12 capstone: pick one real business problem

1AI lead generation agent
2AI sales copilot
3AI marketing agent
4AI recruitment agent
5AI customer support agent
6AI finance agent
7AI research agent
8AI knowledge assistant
9AI RFP/proposal agent
10AI operations agent
11AI voice bot for inbound & outbound calls
Your own problem, if it passes the SMB + painful problem + measurable outcome test

Every capstone has five layers

Agent+Automation+JEV+Human control+EVAL

Deliverables: working demo, architecture diagram, SOP, evaluation dataset and report, JEV rules, human approval workflow, business case and a 5-minute demonstration covering the problem, architecture, live workflow, JEV + EVAL results and commercial opportunity.

Turn AI fluency into income.

Most small and mid-sized businesses can't hire a growth team. They can pay someone who runs one on AI. That gap is the income this program is built to help you capture.

Freelance projects

Short projects on Upwork, Fiverr, Freelancer, LinkedIn, Toptal and PeoplePerHour.

$50–$500+ per project

Retainer clients

Ongoing lead gen, content or ads for small businesses.

$500–$5,000 per month

Fractional GTM roles

Work part-time with companies as a fractional GTM operator.

$1,000–$10,000 per month

Productized services

Packaged workflows, like 100 leads in 30 days or an ad setup.

$299–$2,999 per package

Teach & create courses

Courses, workshops and templates.

$500–$10,000 per launch

Your own AI agency

A small team serving multiple clients.

$5,000–$50,000+ per month

How to earn in a gig economy: six income streams, the step-by-step journey from learning to scaling, and example earning ranges by stage

What a graduate can sell

AI lead generation

Prospecting, intent and outreach

AI sales automation

Research, personalization and CRM

AI marketing

Ads, content and landing pages

AI recruitment

Sourcing, screening and interview support

AI customer support

Knowledge, response and escalation

AI finance automation

Documents, extraction and reporting

AI research

Market and competitor intelligence

AI knowledge systems

RAG over company knowledge

AI agent evaluation

Testing, JEV and quality monitoring

AI automation consulting

End-to-end workflow automation

AI voice agents

Inbound and outbound calls, qualification, booking

Ads + landing pages

Package weeks 9–10 as a $500–$3,000 service for any small business already spending on Meta.

The AI EVAL Audit

Businesses increasingly ask, "Can I trust this AI system?" You map the workflow, build a test dataset, run and score test cases, find failure modes, implement JEV and approval rules, and deliver an AI System Evaluation & Reliability Report.

The AI Agent Health Check

A 10-point audit: objective clarity, input quality, instructions, knowledge, retrieval, tool accuracy, JEV quality, human controls, observability and business outcome. Output: what works, what fails, why, what to change and how to measure it.

Build, sell and scale your own AI product

Pick one SMB, one painful problem and one measurable outcome. Lead generation, appointment setting, customer reactivation, reviews, content, WhatsApp sales, proposals, local SEO, quote follow-up or business analytics.

Free attraction offer

25 free leads

Core product

$49 Starter

Upsell

$149 Pro

Continuity

$399+ Scale

The $100M Money Model principle: a sequence of offers that raises customer value and speeds up cash.

Sell manually to the first 10 customers→Prove leads → meetings → sales → revenue→Productize into software→Acquire: outbound, content, partners, referrals, paid ads→Scale: CAC down, gross profit up, payback down, retention up

Learn by building. Graded on what works.

ComponentWeight

Judged on a working system, business usefulness, AI quality, EVAL evidence, JEV controls, human oversight and documentation.

EVAL dimensionExample target

Targets are project-specific acceptance criteria, not universal guarantees.

Your portfolio after 16 weeks

Core portfolio

AI research report, lead-generation workflow and database, sales copilot, outreach assets, AI voice bot demo and call script, Meta Ads campaign, landing pages, finance/document workflow, an end-to-end AI agent and SOPs.

AI quality & production portfolio

Evaluation dataset, JEV framework, AI Quality Report, RAG evaluation, agent testing report, observability dashboard, human-in-the-loop workflow, governance checklist, production capstone and a client case study.

Tool stack, practical first

AreaToolsAreaTools

AI handles the repeatable work. You keep the judgment.

AI is excellent at

Research, classification, extraction, summarization, pattern recognition, drafting, personalization, data transformation, repetitive workflows, first-level analysis, generating alternatives, monitoring defined signals and connecting business tools.

Humans do better at

Business judgment, accountability, relationships, negotiation, ethical and strategic decisions, high-impact hiring, complex customers, ambiguous situations, final approval of sensitive actions, defining objectives and deciding acceptable risk.

Five career paths

AI automation specialist

Build business workflows.

AI agent builder

Build tool-using agents.

AI evaluation specialist

Test and validate AI systems.

AI business consultant

Find opportunities and design solutions.

AI-powered entrepreneur

Build and sell AI products and services.

AI user→AI builder→AI automation engineer→AI agent operator→AI evaluation specialist→AI business consultant→AI-powered entrepreneur

The course doesn't end at week 16.

AI platforms change every few months. Alumni keep getting new tools, models, agent frameworks, evaluation methods, templates, prompts, workflows and client opportunities.

Monthly R&D briefings
Live office hours
Private alumni community
Template & prompt library
Troubleshooting real client work
Project collaboration
Gig and deal referrals

Don't just learn AI.

Build with it. Automate with it. Evaluate it. Control it. Deploy it. Sell it.

Reserve your seat.

Tell us who you are. Pressing the button opens WhatsApp with your details filled in, so our team can share the next cohort date, fees and a call slot.